17+
Years Experience
100+
Countries Served
2000+
Machines Installed
24/7
Technical Support
HOW CAN WE HELP YOU?
Contact TechPro CNC for Machine Quotes & Technical Support
Tell us what you plan to cut, mill, engrave, weld or automate, and our sales and engineering team will review the application before recommending a machine. A useful CNC machine quote should match the workpiece material, maximum part size, required accuracy, expected daily output, automation level, local electrical standard and delivery destination—not just a model number. For a faster recommendation, include material and thickness, minimum and maximum working size, drawings or sample photos, process and finish requirements, current and target output, factory voltage and frequency, destination country or port, and your preferred installation date. TechPro CNC can assist with new machine selection, application testing, factory visits, installation planning, training, spare parts and CNC technical support. After we review the application, we confirm missing technical details, propose a suitable configuration and explain the working range, main components, optional equipment, production schedule, shipping terms and available installation or training arrangements. Existing customers requesting support should include the machine model or serial number, controller type, alarm code, photos or video, and a clear description of when the problem started.
Email Us
admin@techprocnc.com
export@techprocnc.com
admin@techprocnc.com
Call or WhatsApp
+86 176 8668 3792
+86 176 8668 3792
+86 176 8668 3792
Business Hours
8:30 AM – 11:00 PM
Closed
China Standard Time (UTC+8)
Head Office
Room 404, Zhongrun Century Center, Jingshi Road, Lixia District, Jinan, Shandong, China.
Factory 1 for Prodction Line
No.3366, LongTeng Road, Daiyue District, Taian City, Shandong Province, China.
Factory 2 for Wood CNC
No.4, Tangwang Street, Licheng District, Jinan City, Shandong Province, China
Head Office
Factory 1 for Production Line
Factory 2 for Wood CNC
FAQ
CNC MACHINE QUOTE & SUPPORT FAQ
Find practical answers about CNC machine quote requests, response times, drawings and sample files, factory visits, proposal steps and after-sales technical support.
What information should I include in a CNC machine quote request?
Include the part drawing or CAD file, material and grade, thickness, minimum and maximum working size, required operations, accuracy or finish target, expected batch or daily output, destination country and preferred delivery date. Photos or a short process video can also help our engineers recommend a suitable machine, tooling and handling plan.
How quickly will TechPro CNC respond to my inquiry?
Most complete inquiries received during business hours are reviewed within one working day. Requests that require tooling selection, sample testing, production-line planning, shipping calculations or special electrical specifications may need additional engineering confirmation before a complete proposal is ready.
Can I send drawings, CAD files, photos or material samples?
Yes. Drawings, CAD files, sample photos, material details and short videos help our team understand the application and identify tooling, workholding and process risks. Before sharing sensitive files, ask us about a suitable file-transfer or confidentiality process.
Can I visit the TechPro CNC factory or request a machine demonstration?
Yes. Factory visits and live machine demonstrations can be scheduled in advance. Send the machine type, material, sample file, preferred date and number of visitors so our team can prepare a relevant demonstration and confirm the correct factory location before you travel.
What happens after I submit a CNC machine inquiry?
Our sales and engineering teams first review your part, material, process and output goals. We may ask follow-up questions, then recommend a machine configuration, controller, tooling and optional automation. A proposal can include price, lead time, shipping terms and the installation or training plan when applicable.
What information is needed for after-sales technical support?
Send the machine model and serial number, controller and software version, alarm or error code, photos or a short video, recent maintenance history and the steps that trigger the issue. Include your time zone and preferred contact window so the support team can diagnose operating, electrical, mechanical, software or tooling causes efficiently.
READY TO PLAN YOUR CNC SOLUTION?
Send your part, material, working size and production goals. Our sales and engineering teams will reply with the next practical step.